Thank you for shopping at LeafLo!
If you are not completely satisfied with your purchase, we are here to help.
Items eligible for return:
- You may return unopened and unused Products within [Number] days of delivery.
- This applies to all products except:
- Perishable items (e.g., live plants)
- Opened or used products
- Items marked as “final sale”
Items not eligible for return:
- Perishable items, such as live plants, cannot be returned due to their nature.
- We cannot accept returns of opened or used products due to hygiene and quality control reasons.
- Some items may be marked as “final sale” and cannot be returned. Please check the product description carefully before purchasing.
Return process:
- To initiate a return, please contact us within [Number] days of delivery at [email protected]
- In your email, please specify the following information:
- Order number
- Item(s) you wish to return
- Reason for return
- Once we receive your request, we will send you instructions on how to return the Products.
- You are responsible for the cost of return shipping.
- We recommend using a tracked shipping service for your return.
Refunds:
- Once we receive the returned Products and verify their condition, we will issue a full refund to your original payment method within [Number] business days.
- Please note that it may take some time for your bank to process the refund.
Exchanges:
- We do not currently offer exchanges for returned items. If you would like a different product, you will need to place a new order.
Contact us:
If you have any questions about our return policy, please contact us at [email protected]
Thank you for your understanding!
